WorkMeter records the activity of people as they interact with different devices. It measures the accumulated time spent on each activity or application. It does not record keyboard activity or content.
Data collected and stored by WorkMeter is always a representation of time spent on activities and applications. Data on the content of documents, emails, etc. is not recorded.
Activity information is summarized by WorkMeter and presented visually so it is easy to understand. Users can view all activity details WorkMeter collects on them, and can also view the average of the group it belongs to.
Managers or group leaders can see the individual data of the employees in their group, but CAN ONLY VIEW activities marked as productive by the Productivity Map (see next point).
PRODUCTIVITY MAP = VISIBILITY MAP
The Productivity Map is a list of activities (or applications) that are considered productive activity for each profile or department. WorkMeter compares this list of activities with the activities the user engages while working, and the time spent on these activities is expressed as productive time.
The user has visibility of the breakdown of time spent on all activities or applications but the management team ONLY HAS VISIBILITY of the details related to time spent in productive activities that appear in the Productivity Map.
Activities that comprise the Productivity Map appear in the main WorkMeter screen, or dashboard, grouped by category.
Management can only see details of time spent by employees on the activities that appear here.
Applications run, websites visited, etc., that are not registered as productive and visible in the Productivity Map are visible only to the individual user whose activity has been recorded.
WorkMeter is used to gain a broad understanding of how time is spent and how improvements can be made. It is not a tool that is designed to record minute-by-minute user activity.
To maintain its intended use and to extend individual privacy, WorkMeter does not record short pauses in user activity, which simply show up as blocked out time.
If a company has activated the offline activity reporting module (an optional module that reports offline meetings or other non-device-based activity) the time range of the pauses blocked out extends to several minutes.
Since the objective of WorkMeter is to simply obtain an overview of time use, it does not present real-time data on users. There is a lapse of 15 minutes between activity recording and registration in the system, so data is always accurate yet always maintains maximum user privacy.
WorkMeter can be configured to activate an option called "Personal Time" which is accessible from the desktop icon.
Administrators can set an upper limit for "Personal Time" for example, 30 minutes a day, or allow users to select a time block each day to be used for "Personal Time" for example, from 12 – 1:30.
When the user, or employee, selects "Personal Time" WorkMeter stops measuring time entirely, so there is no record of any activity on that computer for as long as the "Personal Time" option is selected.
An organization may choose whether or not to enable the "Personal Time" option, but if users are given the option to activate "Personal Time" NONE of their activity will be recorded during this time.