The only constant in this world is Change
The evolution of society, business and technology, over the past 30 years, has profoundly changed our lives. To survive change and thrive, one must be flexible and adaptable.
The Internet, Social Networks and even Tele-working or Telecommuting were not in our vocabulary a century ago. Initiatives such as flexible working hours, or the concepts of balance work family and even time management, were only applied in leading organizations. Nowadays, these have become the norm. Companies of all sizes are adapting to these changes and are adopting these initiatives in order to acquire and maintain their talent and to stay competitive. However, problems have risen in many situations, when companies attempted to cling to measures and models that are no longer applicable in our current evolution, specifically with the newer generations.
Clinging on to the procedures of an older generation and the systems of the last century creates a vicious cycle that could be lethal to any business. To enforce time management, many companies that employ professional knowledge workers still use devices to capture clocking in/out times. Exhaustive time and activity reports are demanded, which in turn increase workloads and lead to productivity losses. Some companies will even block employee access to the Internet and social sites during business hours to maintain higher activity. Mistrust and even lower productivity ensue, which generate an even bigger distance between the employee and the company, which means that more control must be enforced and so on and so forth.
Constantly chipping away at an individual's freedom generates a reduction of that individual's confidence, sense of involvement and eventually, loyalty to the business.
Surely, there must be other options that are better adapted to today's changed world.
Our vision, of ensuring that employees are kept aware of their involvement and output, is supported by an increasingly large number of studies and organizational psychologists. Calling on an individual's sense of responsibility and providing them with objective data, allows them to be more accountable at managing their own time. Just like a race car driver would depend on his dashboard to provide him with objective and trustworthy data to understand the operating parameters and performance of his car, the metrics and data elements provided to employees must be independent of human input.
So, employees producing results can work from home. They can take a break and check their Facebook or have the flexibility to come to work a bit later, or leave a bit earlier to pick up the children from school. Most importantly, these employees know that they are contributing to the company and can quantify it with objective data. By allowing employee the freedom to choose, knowing that they understand their contributions, they feel more connected and loyal to the organization.
Some will try to hold back progress, society, and modernization. But, in reality, there is no way of stopping it. It is better to adapt, starting by transferring responsibility and trusting more in people, with the transparency of metrics.